WADVPRIME-AX-14
by Apc

---

On-site - Maintenance - Labor - Electronic and Physical Service

Product Type

Service

Manufacturer Part Number

WADVPRIME-AX-14

Manufacturer Website Address

http://www.apc.com

Service Name

Advantage Service Plan

Manufacturer

American Power Conversion Corp

Brand Name

APC

Product Supported

APC Prime InfraStruXure InRow SC Condenser

Provided Support

Parts Replacement

Service Availability

24195

Service Details

Experienced APC Certified Service Technicians:Our experienced service technicians are trained according to state of the art taking into account all relevant security measuresYou will also receive extensive training on all APC products, so that these staff are currently able to offer the industry's highest level of serviceMaintenance:Preventive maintenance, APC will proactively schedule adjustments, which were discovered during our Escalation and troubleshooting analysisLogistics coordination:APC coordinates the logistics of your installationThey include the delivery and transfer of equipment and to scheduling installation techniciansThis ensures smooth installation process from start to finish the projectSystem Cleanup:Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardwareSite troubleshooting:During the service date of the certified service technicians will diagnose APC directly and resolve all errors according to their years of experience in the industry quickly and efficientlyFunctional testing:During each Preventive Maintenance visit, our APC Certified by the service technician tests to make sure that your system is functioning correctly in all operational modesCreating difficulties are identified early - before they can have a negative impactComprehensive escalation and troubleshooting procedures:To remove power outages as quickly as is possible and avoid the errors that occurred even in future, APC follows a clear structure of cause research to resolve escalation sequenceProactive monitoring:Using customer-specific and general trend analysis can identify the members of our remote monitoring service potential threats to the technical infrastructure before serious problems occurFree firmware upgrades:In the complex maintenance, the most recent firmware version inbegriffen.Bei APC is there are no hidden costsAll Preventive Maintenance contracts include free firmware upgradesWritten reports:You will receive written reports from APC project managers, so you are informed about the progress of your projectReplacement of worn parts:APC exchanges required all wearing parts like air filters and fuses to fans and capacitorsTechnical Support:The experienced members of our technical support are available around the clock seven days a week

Service Duration

1 Year

Service Location

On-site

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Labor

Service Response Time

(Next Business Day)